Shipping Policy
Effective Date : October 13, 2023
At Kreomart, we are dedicated to ensuring a smooth and efficient shipping experience for our valued customers. This Shipping Policy is designed to provide you with clear information about our shipping methods and procedures.
1. Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. Orders received after [specific time] will be processed on the next business day. For customized or made-to-order products, additional processing time may be required, and we will communicate this to you.
2. Shipping Options
We offer the following shipping options:
Standard Shipping
Estimated delivery time: 3-7 business days. Shipping fee: 100 Rs. on Standard Shipping.
Express Shipping
Estimated delivery time: 2-3 business days.Shipping fee: 199Rs.
3. Shipping Fees
Shipping fees are determined by factors such as weight, dimensions, destination, and chosen shipping method.We may offer free shipping on orders that meet specific minimum purchase requirements, subject to our discretion.
4. Order Tracking
Once your order is shipped, you will receive tracking information.You can track your order using the provided tracking number on our website or through the selected carrier's website.
5. Shipping Carriers
We collaborate with reputable carriers, including [List of Carrier Names], to deliver your shipments.The choice of carrier depends on the shipping method and destination.
6. Shipping Restrictions
We do not deliver to P.O. boxes. Please provide a valid street address for shipping. Certain products may have shipping restrictions or extra charges due to their nature or delivery location. These details will be clearly explained during checkout.
8. Shipping Address
Accurate shipping information is your responsibility.Any additional charges due to incorrect or incomplete address details are borne by the customer.
9. Order Delivery
Kreomart is not responsible for delays caused by unforeseen circumstances such as extreme weather, natural disasters, or carrier-related issues. In case of a delayed delivery, we will collaborate with the carrier to resolve the issue promptly.
10. Lost or Damaged Shipments
If your order is lost or damaged during transit, please contact our customer support within 3-7 days of the estimated delivery date. will assist you in resolving the issue and arranging a replacement or refund, as appropriate.We
11. Returns and Refunds
For information on our return and refund policy, please refer to our Return Policy.
12. Contact Information
If you have any questions or concerns about our Shipping Policy or the status of your order,please contact our customer support team: Email: support@kreomart.inPhone: +91 8976723743
13. Policy Changes
Kreomart reserves the right to update and modify this Shipping Policy as required. We encourage our customers to periodically review this policy to stay informed about any changes. By placing an order with Kreomart, you acknowledge that you have read, understood, and agreed to our Shipping Policy.
